Privacy Policy
Effective Date: March 26, 2026
Eleven Exterior Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.elevenexterior.com, request services, or communicate with us.
This policy is designed to comply with applicable U.S. privacy laws, including requirements relevant to businesses operating in New Jersey and Pennsylvania, as well as federal regulations such as the FTC Act, TCPA, and CAN-SPAM Act.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Company Information
Company Name: Eleven Exterior Inc.
Website: www.elevenexterior.com
Address: 45 Maple Ct, Highland Park, NJ 08904
Licenses:
- New Jersey HIC License #: 13VH12306800
- Pennsylvania License #: PA184151
Contact:
- Email: info@elevenexterior.com
- NJ: 201-800-5856
- PA: 610-457-0082
We provide roofing, siding, gutters, windows, doors, and exterior services across New Jersey and Pennsylvania.
2. Information We Collect
A. Personal Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Property address (including project location)
- Service request details
- Insurance-related information (if applicable)
- Photos, documents, or inspection details you provide
B. Automatically Collected Information
When you use our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Website interactions
C. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (such as Google Analytics and Meta tracking tools) to:
- Improve website performance
- Understand user behavior
- Deliver relevant advertisements
You may disable cookies in your browser settings; however, some features may not function properly.
3. How We Use Your Information
We use your information to:
- Provide estimates and respond to inquiries
- Schedule and perform services
- Communicate via phone, SMS, or email
- Improve website performance and marketing
- Maintain business records and comply with legal obligations
Communication Consent (TCPA Compliance)
By submitting your information through our website or contacting us, you consent to receive communications from us via:
- Phone calls
- Text messages (SMS)
Important:
- Consent is not required to purchase services
- Message and data rates may apply
Opt-Out Options:
- Text: Reply STOP to unsubscribe
- Email: Contact info@elevenexterior.com
- Phone: Request removal during any call
4. How We Share Information
We do not sell your personal information.
We may share your information with:
- Service providers and subcontractors performing work
- CRM, communication, and scheduling platforms
- Analytics and advertising providers (e.g., Google, Meta)
- Legal authorities when required by law
- Business successors in the event of a merger or sale
All third parties are expected to handle data securely and only for necessary purposes.
5. Data Retention
We retain information only as necessary:
| Data Type | Retention Period |
|---|---|
| Contact form submissions | Up to 12 months |
| Analytics data | Up to 14 months |
| Contracts / financial records | Up to 7 years |
6. Data Security
We implement reasonable safeguards, including:
- SSL encryption
- Secure hosting environments
- Restricted access to sensitive data
However, no system can guarantee 100% security.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Limit how your data is used
To exercise your rights, contact: info@elevenexterior.com
We will respond in accordance with applicable laws.
8. Do Not Track (DNT) Signals
Our website currently does not respond to “Do Not Track” browser signals due to lack of consistent industry standards.
9. Third-Party Links and Advertising
Our website may include links to third-party websites. We are not responsible for their privacy practices.
We may use advertising services such as:
- Google Ads
- Meta (Facebook/Instagram)
You can manage ad preferences through those platforms.
10. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
If such data is identified, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data:
Eleven Exterior Inc.
45 Maple Ct, Highland Park, NJ 08904
Email: info@elevenexterior.com
Phone: 201-800-5856 (NJ) | 610-457-0082 (PA)